Frequently Asked Questions of the Uncle's...
Q: Who is Uncle Ike?
A: Although a fictitious caricature, Uncle Ike is a compilation of  the enjoyment of our work and the fond memory of a friend and coworker.
We  have operated for many years under the motto: There is no substitute for good fun, and its true we are fortunate enough to work in a truly enjoyable industry, to sell stuff that we like and can recommend that you enjoy.
The name was created in jest. It could have been Uncle anythings (we liked the "Uncle" idea from the start). But a couple of us were fortunate to have worked with a man  who really seemed to enjoy his life and his work. It just showed. So we borrowed the Ike from him, I hope he would approve. Besides Uncle Lou's sounds more like a pool hall.
Q: What are you store hours?
A: We are open
Monday through Wednesday 10:00 to 7:00 PM (central time)
Thursday-Saturday 10:00 to 5:00
Sundays - Closed

Q: What is your return policy?

A: In store we allow for a 7 day return for exchange. Online we allow for a 14 day return.


Q: What are you repair shop hours?

A: We can accept repairs anytime the store is open, but if you wish to talk with a repair person the guitar repair staff is here Monday, Tuesday,Thursday & Friday. Electronic repair technicians are here Monday, Wednesdays and Fridays 10:00 to 3:00.